• Snapchat’s big redesign bashed in 83% of user reviews

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        Posted 01/12/2018 09:10 PM - Hide
      • Confusingly jamming Stories in between private messages has sparked backlash amongst the first users of Snapchat’s sweeping redesign. In the few countries including the U.K., Australia, and Canada where the redesign is widely available, 83 percent of App Store reviews (1,941) for the update are negative with one or two stars, according to data provided to TechCrunch by mobile analytics firm Sensor Tower. Just 17 percent, or 391 of the reviews, give it three to five stars.

        The most referenced keywords in the negative reviews include “new update”, “Stories”, and “please fix”. Meanwhile, Snapchat’s Support Twitter account has been busy replying to people who hate the update and are asking to uninstall it, noting “It’s not possible to revert to a previous version of Snapchat”, and trying to explain where Stories are to confused users.

        https://techcrunch.com/2018/01/11/snapchat-redesign-uninstall/
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